Impeccable Service To Last a Lifetime
We know you have options — but we promise, we’re different.
Unlike most stores, we’re a family-owned & operated jewelry company — and you’ve trusted us to help you make moments special for over 100 years. That's why when we say “for now & forever” we mean unparalleled guest service, gorgeous selection & lifelong jewelry protection— for now & forever.
Kelly D. from Bowling Green, KY
"My husband and I had a great experience while shopping for my ring. Bethany was attentive and efficient! There were a couple of other ladies who helped as well (Toni and another). We went back a second time and feel sure we interrupted Bethany's lunch break although she still gave us the same level of attention! I'm very anxious to see my ring in a couple of weeks and credit these ladies with helping customize it with everything I want! Thank you!"
Joy F. from Roselle, IL
"I have never written a review before on Yelp, however, I hope to be of some help to people. Today was our (my fiance's and mine) second recent positive experience at Roger's and Holland's. We have been shopping for wedding jewelry lately and we're very happy with the friendly and pressure-free customer service we have been receiving at this store in Bloomingdale at the Stratford Square Mall. The employees there seemed very knowledgeable and able to cut the cost down for us on both a man's wedding band and also a silver cross and chain that we put on hold today for a 10% down payment. I have quite frankly purchased a number of jewelry items over the past three years from other companies and have been ripped off. The difference with this company, I believe, is that the employees seem to be honest about the value of what they are selling and how that value translates to a consumer like myself who, honestly, only walks into a jewelry store when he absolutely has to. Time and courtesy are a rare commodity these days but these folks share it in abundance. I always feel like I am getting good value at this company and also something better than phony customer service. Not here, these folks are genuinely helpful and great to buy from."
Josh B. from Pittsburgh, PA
"I stopped by Ashcroft and Oak to look at engagement rings, with no intention of buying anything. Alicia, the manager, greeted me and told me about the store. Then she worked with me and we ended up designing exactly what I was looking for and the price was FANTASTIC. The ring came back from being customized and it was perfect! My fiancée absolutely loved it!"
Taylor T. from Fort Wayne, IN
"This place has given me many many great products. My fiancée and I have both our rings from here and also previously our promise rings.
Environment: very nice feel. A more high end and classy feel to the place. I also like the nice new look to the floor and painting.
Service: outstanding. I can honestly say this is some of the best service hands down that I have ever had.. In the past there has been. one problem but not enough for me too totally discount their service. Very very personable and knowledgeable. I really like Michael and nathan! They truly have an amazing personality that matches with this company.
Product: very very happy with all the choices they have and they product which we have received. None of my products have ever let me down or made me rethink coming here."
Tammy A. from Litchfield Park, AZ
"My husband is from the Chicago area and while home on leave from the Army visiting his mother, almost ten yrs ago, he purchased my engagement ring and wedding set. We've been married almost 9 yrs now and have lived in my home state, Arizona, the entire time. Every six months like clock work I have sent in my rings for inspection, maintenance, & cleaning. The customer service I have received all these years has been extraordinary! I've never felt uncomfortable sending my ring 2K miles away for service. They have been great at keeping in touch with me, letting me know when they've received it, what shape it's in, & when to expect it back. That always send it back wrapped securely and with the best care. I have also purchased ear rings from them and love those too! My wedding ring is spectacular! Whenever I'm in Chicago I stop in to say HI and look around. The Oak Brook store is the one I deal with exclusively and will continue to do so as along as I'm able! Check them out!"
Caleb D. from Brownsville, KY
"Went in to just look at rings for engagement and ended up finding a great ring at an awesome price, they figured out the best discounts and got everything they could for me. Miranda and Korie helped show me the rings, talk about the warranty and make sure I got the best deal. Great place with great staff."
Christine K. from Glenview, IL
"Top of the line customer service at this location. Adam was there EVERY step of the way while picking our rings. He is attentive, calm, and genuinely cares for his customers. Every time we head into the store, we are ALWAYS treated like friends. We love this location, and I will never shop jewelry anywhere else. The culture that the Old Orchard location has, is unmatched."
Taylor H. from Toledo, OH
"Jeff Harriss and Candy are the best, they are always so welcoming and friendly. I go in there a few times a month to get my ring and necklace cleaned, and they always ask how my fiance and I are doing."
Carrie J. from Lakeview, Chicago, IL
"Three days before my engagement pictures I had a stone fall out of my ring, being a frantic bridezilla I freaked out. My ring was custom made in Chicago and I had no time to drive all the way to Chicago to get it fixed. I took my sad engagement ring to Rogers and presented it to Linda. She took it right away to the jeweler who said he would personally find a diamond to fix it! He also said he would have it to me before engagement pictures! The way that they went out of their way to make sure I had a ring for pictures was outstanding. I will always come to this location. Hands down the best customer service!!!! I'm blown away by how caring the entire staff was! Thanks again!!!!"
Nancy G. from Carol Stream, IL
"Everyone we encountered here was kind to us. In a spur-of-the-moment decision, my fiancé and I decided to get married. We needed wedding bands in a pinch, and Kevin was more than kind in his assistance of us. When we couldn't find a ring to fit our fingers (had to get them sized later), he was patient enough to try out several options to help us make it work."
Eric B. from Chicago, IL
"Great experience! Ryan was a huge help and super informative. Told him what I wanted and my budget and he totally made it work. He even brought in a few diamonds from elsewhere and I chose the one we thought was best. I ended up with a diamond that was excellent in cut, polish and symmetry, not to mention super sparkly."
Andre B. from Arlington Heights, IL
"Tonight while looking to make my 15 year anniversary even more special, we revisited the Rogers and Holland at Woodfield mall looking to upgrade my wifes wedding ring. The service there is always good, tonight it was over the top great!! I upgraded my wife's ring and the team there did an amazing job of making the moment perfect for my wife and I."
Brittani P. from Crestwood, KY: "Had a wonderful experience shopping for my wedding band at this location. Austin and Lindsey were super nice even though my engagement ring is from another jeweler in KY. Lindsey cleaned my engagement ring for free. I will definitely be back with my fiancé to purchase my wedding band from here they are wonderful!"
Ian D. from Burnsville, MN: "Where do I begin?! These guys from the moment I stepped foot in the door they treated me like gold (pun intended)! I shopped ALL the jewelery stores: Kay, Jared, Zales, you name it! No one holds a candle to the experience I had @ Rogers & Hollands in the Burnsville Center Mall. I found the perfect diamond for my love of my life, not only for a VERY reasonable price, but I also have a piece of mind that our experience will last a lifetime. I was literally high-fiving them and had tears of joy when I left for the first time!"
Will S. from Lockport, IL
"I had the opportunity to visit this location during the holiday season. I was looking for a particular necklace that I was asking my mother for. The sales associate was absolutely amazing! Great attention to my needs. We went from looking for 14ct white gold to Sterling Silver. The associate never lost interest after the many selections I looked at and tried on. She even had a great attitude and was accommodating to my search. I went from looking at $500 to buying one for $78. All without being pushy or "selling"."
Fran C. from Evanston, IL
"Ryan really helped us understand more about the pieces we were interested in, and showed us the differences and explained the pricing. I was able to upgrade my diamond with his help and we got everything done in a matter of days. Ryan knew we were in a time crunch because we were heading back to Guam where we live and he even came in on his day off to help us look over the diamonds we ordered."