Trade-In Program Options & Policies

Redesign, Restyle, Recreate.Did you purchase the original item you're looking to trade-in from us?

Your trade-in value will be determined by increasing your original purchase price for your Rogers & Hollands® or Ashcroft & Oak® diamond jewelry by 2% per full year to a maximum of 10% after five years.

  • We only accept DIAMOND merchandise in platinum, palladium or any karat GOLD item, down to 10 kt. as eligible trade-ins and applies only to jewelry in which all of the stones are diamonds, or to jewelry that has a diamond center stone. Any other jewelry containing a mixture of diamonds and other gemstones is not accepted for trade-in.
  • Jewelry is not transferrable or assignable more than 90 days after the original purchase date, or if the covered jewelry is re-sold to a third party.
Your new purchase must be priced at least double the value of your trade-in. So, for example, if the item you'd like to trade in, has a trade value of $100, your new purchase must cost at least $200. The value of your original trade-in piece will be applied towards your new purchase, and you’ll be responsible for the balance.

ENDLESS POSSIBILITES PERK
: Yes! Your new purchase can contain multiple items and can be any type of merchandise including watches, gemstone jewelry & more!

Did you purchase the item you want to trade-in from another jewelry store?

First, you’ll need to bring in your diamond jewelry to any Rogers & Hollands Jewelers or Ashcroft & Oak Jewelers location for a trade-in evaluation. Your evaluated trade-in amount can be applied towards your new purchase with a maximum value of 25%.

  • We only accept DIAMOND merchandise in platinum, palladium or any karat GOLD item, down to 10 kt. as eligible trade-ins and applies only to jewelry in which all of the stones are diamonds, or to jewelry that has a diamond center stone. Any other jewelry containing a mixture of diamonds and other gemstones is not accepted for trade-in.
Your new purchase must be priced at least 4X the value of your trade-in. So, for example, if the item you'd like to trade in, has a trade value of $100, your new purchase must cost at least $400. The value of your original trade-in piece will be applied towards your new purchase, and you’ll be responsible for the balance. 

ENDLESS POSSIBILITES PERK
: Yes! Your new purchase can contain multiple items and can be any type of merchandise including watches, gemstone jewelry & more! 


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