We want to make your shopping experience with us enjoyable & hassle-free.

We're proud to provide our guests with free shipping on all orders over $50! Have an item delivered right to your door, or choose complimentary shipping to any of our 77 stores for personal pick up.

Once processed, your order will be shipped out and arrive at your designated shipping destination according to the delivery method you selected when you placed your order. All packages are fully insured against loss or damage, at no additional charge, for your protection.

Current shipping and delivery options for in stock items include the following;

FREE Ship to Store ›

• Your purchase will be shipped UPS in 7 days or less;
• We'll ship your purchase to the Rogers & Hollands or Ashcroft & Oak store of your choice - for free.
• Pick it up at your convenience, and get advice and answers from our jewelry pros.
• You'll get an email and a phone call when your purchase arrives at your chosen location.
• You have 30 days from the day we contact you to pick up your purchase.
• After 30 days, your order will be sent back and we'll credit your original payment method.
• Only you can pick up your order - we'll ask you to sign for it with a valid photo ID. We want to make sure only you get the merchandise you ordered and paid for.

Standard Shipping: FREE on orders $50+

• $9.95 for purchases under $50
• 3-5 Shipping Days (Not including processing time)

Expedited Shipping: $20

• 2 Shipping Days (Not including processing time)

Overnight Shipping: $50

• 1 Shipping Day (Not including processing time)

SHIPPING POLICIES

We do not ship internationally with the exception of military bases.

Signature Requirement All shipments will have a signature requirement. If you have any questions or concerns, please call 708-679-7588

Additional time will be required for orders requiring ring sizing, special orders, personalized items and Design Your Own orders