HOLIDAY ORDER DEADLINES!
Chat us or call 1-708-679-7588 to speak with a Guest Service Representative if you have any questions.

Below are the estimated delivery timeframes for orders. Timeframes do not apply to special-order merchandise including personalized gifts. Need it by December 24th? 

 

Order most Engagement Rings, Fine Jewelry & Watches by Wednesday, December 9, at 2 PM CT and Select Any Desired Shipping Method
Look for the IN STOCK, QUICK SHIP!, ONLINE ONLY, or the gift tag icon!
Excludes rings requiring sizing. Orders are subject to clearing credit authorization.

 

Order most Engagement Rings, Fine Jewelry & Watches by Sunday, December 13, at 2 PM CT and Select Any Desired Shipping Method
Look for the IN STOCK, QUICK SHIP! or the gift tag icon!
Excludes rings requiring sizing. Orders are subject to clearing credit authorization.

 

Order any QUICK SHIP! item by Thursday, December 17, at 12 PM CT and Select Any Desired Shipping Method
Look for the QUICK SHIP! or the gift tag icons!
Excludes rings requiring sizing. Orders are subject to clearing credit authorization.

 

Order any QUICK SHIP! Item by Sunday, December 20, at 12 PM CT and select Expedited 2nd Day Shipping Method
Look for the QUICK SHIP! or the gift tag icons!
Excludes rings requiring sizing. Orders are subject to clearing credit authorization.

 

Order any QUICK SHIP! Item by Tuesday, December 22, at 8 PM CT and select the Overnight Shipping Method
Look for the QUICK SHIP! or the gift tag icons!
Excludes rings requiring sizing. Orders are subject to clearing credit authorization.

 

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We want to make your shopping experience with us enjoyable & hassle-free.

We're proud to provide our guests with free shipping on all orders over $50 in the continental US! Have an item delivered right to your door, or choose complimentary shipping to any of our 78 stores for personal pick up.

Once processed, your order will be shipped out and arrive at your designated shipping destination according to the delivery method you selected when you placed your order. All packages are fully insured against loss or damage, at no additional charge, for your protection.

Current shipping and delivery options for in-stock items include the following;

FREE Ship to Store ›

1. We'll ship your purchase to the Rogers & Hollands or Ashcroft & Oak store of your choice - for free.
2. You'll get an email and a phone call when your purchase arrives at your chosen location.
3. Pick it up at your convenience, and get advice and answers from our jewelry pros.
4. You have 2 weeks from the day we contact you to pick up your purchase.
5. After 2 weeks, your order will be sent back and we'll credit your original payment method.
6. Only you can pick up your order - we'll ask you to sign for it with a valid photo ID. We want to make sure only you get the merchandise you ordered and paid for.

Standard Shipping: FREE

3-5 Shipping Days (Not including processing time)

Expedited Shipping: $30

2 Shipping Days (Not including processing time)

Overnight Shipping: $50

1 Shipping Day (Not including processing time)

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Order Processing

Order processing in most cases will include credit card validation, name and address verification, and fraud protection screening for your security. Order processing also includes sizing and special ordering if required. Once these steps are complete, your order is ready for final inspection and packaging.

Orders for IN STOCK items that do not require sizing or engraving requests will be processed and shipped within 3-5 business days.

Orders requiring sizing will be processed as follows:

• Standard sizes for most rings are size 7 for women and 10 for men. To request a ring in any other size can add up to 5 business days to the total delivery time. The additional time that will be added to the total delivery time is noted in the drop-down menu where the size is chosen.
• Some ring materials, such as stainless steel, titanium or intricately carved or engraved rings must be special ordered, for non-standard sizes, from the manufacturer. The additional time that will be added to the total delivery time is noted in the drop-down menu where the size is chosen.

Additional Information

We do not ship internationally with the exception of military bases.

Signature Requirement All shipments will have a signature requirement.

If you have any questions or concerns, please call (708) 679-7588