We want to make your shopping experience with us enjoyable & hassle-free.

Choose to personally pick-up your purchase at one of our 82 store locations or have it delivered right to your door. 

  • We do not ship internationally with the exception of military bases. 
  • An adult signature is required for every delivery.
  • Business days are Monday - Friday (excluding U.S. federal holidays).
  • Additional time will be required for orders requiring ring sizing, special orders, personalized items and Design Your Own orders

1. FREE Ship to Store ›

  • Your purchase will be shipped UPS in 7 days or less;
  • We'll ship your purchase to the Rogers & Hollands or Ashcroft & Oak store of your choice - for free. 
  • Pick it up at your convenience, and get advice and answers from our jewelry pros.
  • You'll get an email and a phone call when your purchase arrives at your chosen location.
  • You have 30 days from the day we contact you to pick up your purchase.
  • After 30 days, your order will be sent back and we'll credit your original payment method.
  • Only you can pick up your order - we'll ask you to sign for it with a valid photo ID. We want to make sure only you get the merchandise you ordered and paid for.

2. FREE UPS Ground: Shipped in 5-7 business days (No PO Boxes)

3. UPS EXPEDITED: Shipped in 3-5 business days (No PO Boxes)