We want to make your shopping experience with us enjoyable & hassle-free.

Choose to personally pick-up your purchase at one of our 76 store locations or have it delivered right to your door.

We do not ship internationally with the exception of military bases.
An adult signature is required for every delivery.
Business days are Monday - Friday (excluding U.S. federal holidays).
Additional time will be required for orders requiring ring sizing, special orders, personalized items and Design Your Own orders

Your purchase will be shipped UPS in 7 days or less;
We'll ship your purchase to the Rogers & Hollands or Ashcroft & Oak store of your choice - for free.
Pick it up at your convenience, and get advice and answers from our jewelry pros.
You'll get an email and a phone call when your purchase arrives at your chosen location.
You have 30 days from the day we contact you to pick up your purchase.
After 30 days, your order will be sent back and we'll credit your original payment method.
Only you can pick up your order - we'll ask you to sign for it with a valid photo ID. We want to make sure only you get the merchandise you ordered and paid for.