Johnson City Mall

Had a citizen watch that had broke a pin in the band but needed a link removed anyways and employee Mary Lawson was very professional in helping me with sizing the watch to my wrist.

Zach was so kind and helpful!

Zach was very helpful.

This jewelry store has the best prices and has the most knowledgeable staff! Eric is always so helpful! I won't go anywhere else!

Eric was a huge help! I had no idea what i was doing or looking for, and he was extremely patient, courteous, and knowledgeable in assisting me. Couldn't recommend this place any more if I wanted to!!

The sales person was great and very knowledgeable and patient. Prices were great overall great buying experience. I highly recommend Ashcroft & Oaks.

Several months ago, I stopped in to look at watches. Elliott assisted me showing me many different styles and I focused in on a particular Citizen. I didn’t purchase at that time thinking I would miss my Apple Watch. I have been looking at the watch online since then and went back to purchase it yesterday, 11/22/25. Elliott remembered me and the watch I loved. That is how to treat customers. I bought the watch and had a marvelous experience. They will be my go to place for jewelry. Thank you Elliott and team!!

Zach is a G! He helped me pick out a great watch. Definitely recommend

Mary was very helpful with helping me choose and design a ring for me! I’m so excited to get it!

I found exactly what I was looking for, I received the best service and at a really great price, thank you.