Johnson City Mall

Provided prompt service and worked with me on details of purchase.

Went in with a friend and no plans to buy anything. Came out with a bracelet and necklace. Sales people were very kind and patient. I really appreciate their help and honesty. Excellent Service!

I had an excellent experience at Ashcroft & Oak, and a huge part of that was thanks to Haddi. From the moment I walked in, she was welcoming, attentive, and genuinely kind. She took her time helping me, answered all of my questions, and never made me feel rushed or pressured. One thing that really stood out was how personal and thoughtful she was throughout the entire experience. She went out of her way to make sure my necklace was cleaned and shining like it was brand new, and it honestly exceeded my expectations. It’s clear that she truly cares about her work and about the people she helps. Haddi made the whole visit feel comfortable, easy, and enjoyable, which is something you don’t always get when shopping for jewelry. Because of her professionalism, attention to detail, and warm personality, I’ll absolutely be returning and recommending Ashcroft & Oak to others — especially Haddi. She’s a true asset to the store.

Haddie was wonderful, very charismatic.

I recently was in the market for a watch. This was my first time purchasing a watch and with the mountain of questions that come with that Zach Steward and Mary Lawson where the upmost help and answered all my questions to a tee. Mary and Zach both showed courtesy and amazing hospitality to me through out the process as well. If you are in the market for watches or jewelry I highly recommend going to see Zach and Mary at Ashcroft & Oak!!

Purchased a diamond wedding band and a diamond necklace from Abbey. She was sooo helpful and gave me some nice discounts on Christmas Eve. Debbie Street

Young lady who helped me was very nice and did not try to push me to buy. She was very helpful in leading me to exactly what I was looking for.

Enjoyed my visit very well excellent services

Elliot was so helpful! We found the perfect watch for a Christmas present

Had a great experience shopping here for watches. Zac was a huge help and very kind. Sold me on coming back for their Hamiltons and wasn't disappointed. He connected me with the manager who took care of ordering a specific watch I was looking for. Can't wait to come back and pick it up, soon.