BV Mall staff in Canton, OH were friendly, personable, knowledgeable and respected my budget. I bought a diamond pendant necklace and was very happy with the result. Would recommend.

I’ve now been here a couple times and have bought two watches and I have had a pretty good experience overall. My first watch was sold to me by Madison I believe her name was and she was very nice to me but to be honest she wanted me to buy something more than I did. I came home on Black Friday that night with my first watch and I still have it and absolutely love it. I came back over a year later for my second one to be greeted by Madeline and Bill which they both felt pretty friendly to me. Madeline was very nice and Bill was super down to earth with me which I appreciate. I bought a watch and didn’t like it so I came back a few days later to exchange it for another Bulova which I love and it wasn’t too much of a hassle. I didn’t want to spend as much as I did but Bill found me the perfect watch so I bit the bullet. Overall I do like this place and do recommend it and the only reason for the 4 stars is because I did feel pressured at times to buy something but I do really like this place and the people. I will be back and thank you!

Tiffany was very helpful and she cleaned my chain. Top service

Dana was tremendous help on helping me pick the perfect ring for my Fiancé. Very knowledgeable and Eager to give the best deal. She even made sure to contact me when the store was temporarily closing so I’d be sure to haveny ring if needed. Tremendous customer service.

I needed a new necklace chain for my pendent and Alexandra helped me find the perfect one! She took the time to explain different chains and helped me try them all on so that I could find the perfect length. She was professional and patient and I would highly recommend her services!