I cannot say enough wonderful things about working with Libby! From start to finish, Libby was kind, patient, and incredibly knowledgeable. Libby took the time to understand exactly what I was looking for and showed me a beautiful variety of options within my price point—never rushing, always attentive, and genuinely excited to help me find the perfect piece. Libby’s professionalism and warmth made the entire experience an absolute joy. I left feeling confident, cared for, and so happy with my purchase. If you’re looking for a jeweler who truly listens and goes above and beyond, Libby is the one!

Last edit to add! - Randall called today to let me know the new ring was in stock, walked in, immediately was taken care of by the wonderful Randall. It was a quick, headache free swap out. Still very satisfied with bringing my buisness to ashcorft & Oak and of course to Randall, i hope theres comission for him! Randall helped me find an upgrade for my hubby! There were many options, and im not very knowledgeable on men's rings but he helped me find the perfect upgrade! *Edit* Ended up getting wring size, like a doof, called over the phone, got ahold of Randall again, he helped special order the correct size. All in all, very happy and satisfied with the customer service here!

Dustee was super great!!! She helped fix my grandson necklace that means so much to him it is his father’s fingerprint he keeps close to his heart. ❤️ Thank

We had a bracelet from Turkey that had a broken clasp. Shelia contacted the repair department, and they put on a clasp that looked good and worked perfectly!!

Delaney at the Evansville location is amazing. I recommend everyone stopping by if you’re in the mall.