A little care goes a long way. Keep your treasured pieces sparkling with simple cleaning tips designed to protect their beauty today and preserve their story for generations.
Use a soft-bristled brush and mild dish soap in warm water. Rinse thoroughly and pat dry with a lint-free cloth - never air dry.
Use a silver polishing cloth to remove tarnish on sterling silver pieces.
For pearls, opals, and softer stones: wipe gently with a damp cloth only - no soaking.
Bring back the brilliance you love. Our in-store experts carefully clean and inspect your jewelry, helping every piece shine beautifully—today and for years to come.
Professional inspection, cleaning, and prong check.
After any impact, snagging, or unusual wear.
Fine jewelry is delicate by nature, and even everyday activities can contribute to wear over time. Removing your jewelry during certain activities is one of the best ways to help preserve its beauty, integrity, and longevity.
Sleeping in jewelry can lead to unnecessary wear and tear from friction against bedding and movement during the night. Chains may kink or break, prongs can catch on fabrics, and rings may experience gradual damage over time.
Pools, hot tubs, and salt water can expose jewelry to harsh chemicals and minerals that may damage metals, dull gemstones, and weaken settings over time. Cold water can also cause fingers to shrink, increasing the risk of rings slipping off unnoticed.
Soap, shampoo, conditioner, and beauty products can leave buildup on jewelry, making stones appear dull and reducing sparkle. Certain products may also wear down metals or loosen settings over time.
Exercise and physical activity can expose jewelry to hard impacts, pressure, and excessive sweat, all of which can contribute to bent prongs, stretched bands, scratches, or loose stones.
Gardening can expose jewelry to dirt, debris, and harsh materials that may scratch or damage your pieces. Gloves can also catch on prongs or settings, potentially loosening stones or pulling jewelry off without notice.
Lifting weights, moving heavy objects, or repetitive pressure on your hands can place stress on rings and settings, causing misshaping, cracked shanks, loosened stones, or damaged prongs
These everyday products can dull gemstones, discolor metals, and weaken settings. Remove your jewelry before applying or handling them whenever possible.
Take it off and put it in the same place all the time!
Different types of jewelry experience wear in different ways based on how they are worn and used each day. From rings and bracelets to necklaces and earrings, understanding the unique care needs of each jewelry type can help protect against everyday wear, damage, and unnecessary repairs over time.
Rings experience frequent daily wear and are more exposed to impact, pressure, and friction. Activities like lifting, exercising, gardening, and rubbing against other rings can gradually create wear over time. Refer to the settings guide to understand which styles offer the most secure wear.
Stacking rings creates a beautiful layered look, but constant rubbing between metals and diamonds can increase wear over time. Scratches, metal thinning, and setting wear are natural results of daily friction. For rings worn together every day, soldering bands together can help reduce movement and improve long-term durability.
Chains can be more delicate than they appear, especially thinner or intricate styles. Sleeping, showering, swimming, and daily pulling can weaken or stretch chains over time. Example: Rope chains are made from many small interconnected links and should still be treated as delicate despite their thicker appearance.
Pendants can naturally show signs of wear over time in the area where the chain slides against the pendant due to regular movement and friction. Over time, this wear can increase the risk of damage or even losing the pendant if it becomes weakened, so we recommend keeping an eye on that area with regular wear.
Stud earrings are typically best for everyday wear, while dangle, chandelier, and hinge-style earrings may require gentler handling to help prevent damage or stone loss.
Bracelets experience constant movement and friction throughout the day. Chain styles may stretch over time, while bangles are generally more durable depending on the metal.
Watches contain delicate internal components that can be affected by water, chemicals, soaps, and impact. Always follow manufacturer care recommendations.
We recommend cleaning your diamond engagement ring, or other frequently worn diamond jewelry, at home 1-2 times per month, and professional cleanings twice a year. There are a few reasons it’s important to have these precious items cleaned regularly, but the most obvious one is because it’s gorgeous when it sparkles! There’s nothing quite like a freshly-cleaned diamond hitting the sunlight! Vanities aside, having clean jewelry almost always means noticing potential issues from normal daily wear with the structure of the jewelry sooner and therefore lessening the likelihood of a diamond loss, broken clasp etc. So keeping smudges at bay and build ups from lotions, make up or oils means you’ll be able to see - or even hear – a possible problem and address it right away with a jeweler.
YES, wearing jewelry constantly can speed up normal wear and tear. Exposure to sleep, showering, lotions, and daily activity can gradually weaken metals, settings, and chains over time. Removing jewelry during these activities helps preserve its condition and longevity.
Put simply, it’s best to not sleep with your engagement ring on. Apart from the obvious snagging threat from bedding, hair or even your partner, if you tend to lie on your hands, the pressure of your weight can cause the band to become mis-shapen and subsequently, loose stones. However, if you’re traveling, the mindset of “you can’t lose it when you wear it” is probably best to avoid misplacing any jewelry. When you do take your ring off, our advice is to have one safe spot in your house as the only place you ever take your ring off and store it.
No, not necessarily. Shared prong settings are designed with minimal metal to maximize sparkle, which also makes them more delicate. Over time, prongs can wear down or loosen, so regular inspections are important to prevent stone loss.
No, your ring is not fake. White gold is alloyed with other metals and plated with rhodium to give it its bright white finish. Over time, that plating can wear off, revealing the natural warmer tone underneath. It simply needs replating, not replacement.
Ring sizing depends on the metal and design. It can cause some materials to weaken, crack, or distort if forced. In many cases, sizing is done by cutting and adjusting the band to preserve structural integrity.
Normal wear over time is expected. Daily exposure to friction, chemicals, and impact gradually affects shine, prongs, and surface finish. Regular cleaning and maintenance can restore beauty, but some aging is a natural part of fine jewelry.
Stones can loosen as prongs naturally wear down from daily movement, impact, and friction. Even small shifts over time can reduce how tightly a stone is held, which is why routine inspections are important.
Sterling silver naturally reacts with air, moisture, and everyday chemicals, which causes tarnish. This is a normal chemical reaction, not damage, and can be easily cleaned with regular polishing and proper storage.
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